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Warranty Policy

 

WHAT IS THE RIDERS BY LEE AUSTRALIA® WARRANTY POLICY?

Our products are fully warranted to the original owner against defects in materials and workmanship for up to 12 months. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colours and materials over extended time and use. For warranty evaluation, your product must be returned directly to Riders By Lee Australia® Warranty Department.

All shipping to Warranty must be pre-paid and insured. Riders By Lee Australia® cannot be liable for lost in-bound packages.

Only original materials and workmanship are covered by this policy. Reasonable wear and tear is not included. This warranty policy supersedes all previous warranty policies

If a faulty return is over 12 months old and under 3 years, please send information through to us for our team to make the call on whether we can accept or not.

ARE RIPS AND TEARS COVERED BY WARRANTY?

We manufacture all of our products to meet our superior standards. However, regardless of how carefully you use, or how well you care for your Riders By Lee Australia® product, it will eventually begin to show age and wear. The Riders By Lee Australia® warranty can cover defects in workmanship and materials as mentioned above, but it does not cover normal wear and tear.

IS NORMAL WEAR AND TEAR COVERED BY WARRANTY?

We manufacture all of our products to meet our superior standards. However, regardless of how carefully you use, or how well you care for your Riders By Lee Australia® product, it will eventually begin to show age and wear. Riders By Lee Australia® warranty covers defects in workmanship and materials, regardless of the age of the product, but it does not cover normal wear and tear. If you wish to return a product, please see our Return Policy